Order Management & Billing Specialist (Contract) - Ecolab

Join Ecolab, a global leader in water, hygiene, and infection prevention solutions, as an Order Management & Billing Specialist in our Cikarang office. This contract role offers a unique opportunity to supervise and optimize the daily operations of our Order Management and Billing departments. You'll work closely with our sales team to ensure accurate and timely order processing, invoicing, and payment collection. Ecolab is committed to innovation and sustainability, and this role will allow you to contribute to our mission of protecting people and the planet.

As an Order Management & Billing Specialist, you'll be responsible for managing the entire order lifecycle, from initial order entry to final invoice generation and payment collection. You'll use our in-house Order Management System (OMS) and Billing Software to streamline processes and improve efficiency. This role is perfect for someone looking to gain hands-on experience in a dynamic, fast-paced environment.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage the entire order lifecycle, from initial order entry to final invoice generation and payment collection.
• Use our in-house Order Management System (OMS) and Billing Software to streamline processes and improve efficiency.
• Work closely with our sales team to ensure accurate and timely order processing, invoicing, and payment collection.
• Supervise and optimize the daily operations of our Order Management and Billing departments.
• Monitor and analyze sales data to identify trends and opportunities for improvement.
• Ensure compliance with company policies, procedures, and regulations.
• Provide exceptional customer service to internal and external stakeholders.
• Collaborate with cross-functional teams to achieve departmental and company goals.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Accounting, or related field.
• Minimum of 3 years of experience in order management, billing, or a related field.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Experience with ERP or OMS software is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in English and Indonesian languages.

🛠️ Keahlian

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